General support
App questions, account help, feedback, or a bug you ran into. The more detail you include, the faster we can fix it.
Email supportBuskr support
How can we help?
Questions, account help, performer support, payment questions, feedback — it all goes to one inbox, read by the people who build Buskr.
Email us
thebuskrapp@gmail.comBuskr is a small team. We read every message and reply as quickly as we can — payment problems, account access, and performer onboarding come first.
Pick a topic
Each button opens an email with the subject line filled in, so it lands in the right place.
Performer help
Going live, profile setup, tips, song requests, or Stripe Connect onboarding. Write from the email on your account.
Performer supportPayment questions
Tips, song requests, failed payments, or payout setup. Include the date, the amount, and the account email tied to the issue.
Payment supportHelpful details to include
- Your name and the email or phone number on your account
- Device model and iOS version
- Screenshots, if you have them
- What you expected, what happened instead, and when
Your account and data
You can delete your account at any time from inside the app: open Settings, scroll to the bottom, and tap Delete Account. If you'd rather we handle it, email us from the address on your account.
How we handle your information is in the Privacy Policy; the rules for using Buskr are in the Terms of Service.